Brick Haven
Brick Haven

Shipping Policy

Shipping

We post New Zealand wide, usually using Aramex couriers. We’ve been using them for years – our local courier lives just around the corner!

We also use other providers such as NZ Post from time to time. If you have a strong preference to use a particular post service, let us know and we’re happy to see what we can do (extra costs may apply).

Polybags only: $4.99 ($10.99 for rural deliveries)

Exclusively available for our range of LEGO polybag sets or Minifigures. Up to 6 minifigures or 2 polybags put in a plastic post bag. Typically 1-3 days delivery.

Economy – small: $9.99 ($15.99 for rural deliveries) /
Economy – medium $13.99 ($19.99 for rural delivery)

Item/s put in a plastic post bag (or wrapped in brown shipping paper if they don’t fit in a post bag). Automatically calculated at checkout – as a rough guide, the small rate is usually for items that would normally fit into an A3 bag. This method is economical, but can incur some box damage and therefore is not recommended for gifts or collectors who wish to keep boxes in good condition. Typically 1-3 days delivery. 

Careful – small: $15.99 ($21.99 for rural deliveries) /
Careful – medium $19.99 (25.99 for rural delivery)

Item/s carefully boxed for protection. Automatically calculated at checkout. Perfect for gifts and collectors wanting to keep their item pristine! Typically 1-3 days delivery.

Oversize – South Island: $24.99 ($30.99 for rural deliveries)

Applies to large orders – automatically calculated at checkout. Always boxed for protection. Typically 1-3 days delivery.

Oversize – North Island: $32.99 ($38.99 for rural deliveries)

Applies to large orders – automatically calculated at checkout. Always boxed for protection. Typically 2-4 days delivery.

Pickups – unavailable until further notice

(January 2025) We have always run an option for orders to be collected from our home address as a way for locals who have supported us to save on courier fees. We did this at set times and days when we could ensure someone would be home to hand over the order. Increasingly over the past six months we are having people turn up outside these hours (eg coming to our home over the weekend or on a public holiday with no prior arrangement), or we have people begging us to let them come at a time that suits them better, or people placing an order within the pickup window and coming straight away to pick it up, assuming we keep the stock at our home (we don’t).

Because of the stress this creates for us, we have decided not to run pick ups any longer. To the 99% of people that don’t cause us any bother, we’re really sorry. Seeing how excited our customers are to collect their new LEGO set and chatting with them when they pick it up has genuinely always been one of the best parts of this job.  

 

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